Normal view
MARC view
- CUSTOMER SERVICES - Management
Entry Topical Term
001 - CONTROL NUMBER
- control field: 12330
003 - CONTROL NUMBER IDENTIFIER
- control field:
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20201214122119.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 201214|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency:
- Transcribing agency:
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: CUSTOMER SERVICES - Management
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: ()19156: Wijewansa, S.M. 12328, Customer relationship management systems in the Sri Lankan hospitality industry for sustained growth and development, [2007]