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Predicting market success : new ways to measure customer loyalty and engage consumers with your brand (Record no. 37975)

000 -LEADER
fixed length control field 004970000a22001690004500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470040225
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER
Universal Decimal Classification number 658.818
Item number P3
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title EN
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Passikoff, Robert
245 ## - TITLE STATEMENT
Title Predicting market success : new ways to measure customer loyalty and engage consumers with your brand
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. Hoboken
Name of publisher, distributor, etc. John Wiley
Date of publication, distribution, etc. 2006
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 242p. : ill.
500 ## - GENERAL NOTE
General note Index included
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER CARE
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER RELATIONS - Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Koha issues (borrowed), all copies 1
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Shelving location Date acquired Serial Enumeration / chronology Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type Date checked out
          Library, University of Moratuwa Library, University of Moratuwa Lending Collection 22/01/2014 03-40-02   658.818 P3 93996 22/01/2014 22/01/2014 Book  
          Library, University of Moratuwa Library, University of Moratuwa Lending Collection 22/01/2014 03-40-02 1 658.818 P3 93997 19/12/2018 22/01/2014 Book 15/12/2018

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