Predicting market success : new ways to measure customer loyalty and engage consumers with your brand (Record no. 37975)
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000 -LEADER | |
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fixed length control field | 004970000a22001690004500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780470040225 |
080 ## - UNIVERSAL DECIMAL CLASSIFICATION NUMBER | |
Universal Decimal Classification number | 658.818 |
Item number | P3 |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | EN |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Passikoff, Robert |
245 ## - TITLE STATEMENT | |
Title | Predicting market success : new ways to measure customer loyalty and engage consumers with your brand |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc. | Hoboken |
Name of publisher, distributor, etc. | John Wiley |
Date of publication, distribution, etc. | 2006 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xiv, 242p. : ill. |
500 ## - GENERAL NOTE | |
General note | Index included |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | CUSTOMER CARE |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | CUSTOMER RELATIONS - Management |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
Koha issues (borrowed), all copies | 1 |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Serial Enumeration / chronology | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | Date checked out |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 22/01/2014 | 03-40-02 | 658.818 P3 | 93996 | 22/01/2014 | 22/01/2014 | Book | |||||||
Library, University of Moratuwa | Library, University of Moratuwa | Lending Collection | 22/01/2014 | 03-40-02 | 1 | 658.818 P3 | 93997 | 19/12/2018 | 22/01/2014 | Book | 15/12/2018 |