Library, University of Moratuwa, Sri Lanka catalog

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Harvard business review on customer relationship management - Boston Harvard Business School 1998 - vii, 192p. : ill. - Harvard business review paperback series .

Index included

ISBN: 9781578516995

Subjects--Topical Terms:
CUSTOMER RELATIONS - Management
MARKETING

Universal Decimal Class. No.: 658.89:005.344 / H3

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