Library, University of Moratuwa, Sri Lanka catalog

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Wijewansa, S.M.

Customer relationship management systems in the Sri Lankan hospitality industry for sustained growth and development - [2007] - x, 75p. : ill.

TH1543

Subjects--Topical Terms:
INFORMATION TECHNOLOGY - Dissertation
COMPUTER SCIENCE AND ENGINEERING - Dissertation
CUSTOMER RELATIONS - Management
CUSTOMER SERVICES - Management
HOTELS AND MOTELS - Sri Lanka

Index Terms--Curriculum Objective:
MBA in Information Technology

Universal Decimal Class. No.: 004:65(043) /

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