Library, University of Moratuwa, Sri Lanka catalog

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Edirisooriya, Maninda Wickrema

Developing a framework for automating technical support via conversational agents - [2018] - xi, 52p. : charts(some col.), ill.(some col.), tables, CD-ROM

Subjects--Topical Terms:
CHATBOT
CONVERSATIONAL AGENT
ANALYTICAL HIERARCHY PROCESS
QUALITY FUNCTION DEVELOPMENT
AUTOMATION
TECHNICAL SUPPORT
MANAGEMENT OF TECHNOLOGY - Dissertation

Index Terms--Curriculum Objective:
MBA in Management of Technology

Universal Decimal Class. No.: 62:65(043)

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