Kumarapeli, K. G. N.
Customer relationship management practices towards customer brand engagement : evidence from the hotel industry in Sri Lanka - [2016] - x, 189p. : ill. CD ROM
TH3464
MANAGEMENT OF TECHNOLOGY-Dissertations
BUSINESS ADMINISTRATION-Dissertations
HOTEL INDUSTRY-Sri Lanka
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
CUSTOMER BRAND ENGAGEMENT(CBE)
MARKETING CAPABILITY
MBA in Management of Technology
62:65(043)
Customer relationship management practices towards customer brand engagement : evidence from the hotel industry in Sri Lanka - [2016] - x, 189p. : ill. CD ROM
TH3464
MANAGEMENT OF TECHNOLOGY-Dissertations
BUSINESS ADMINISTRATION-Dissertations
HOTEL INDUSTRY-Sri Lanka
CUSTOMER RELATIONSHIP MANAGEMENT(CRM)
CUSTOMER BRAND ENGAGEMENT(CBE)
MARKETING CAPABILITY
MBA in Management of Technology
62:65(043)